Southwest Airlines needs to do some major damage control to "win back" the hearts of formerly loyal passengers who feel ...

These airlines' economy seats are among the world's best for a variety of reasons.

After a 2-year-old was assigned a separate row from his parents on a Southwest Airlines flight, the family drama went viral — ...

Southwest Airlines faces passenger backlash over new assigned seating policy. Flyers complain about higher prices and ...

Grace Simpson tells PEOPLE that travelers impacted by the airlines 'Customers of Size' policy "deserve dignity, ...

Southwest Airlines is “refining” a few aspects of its new seating policy amid a less-than-enthusiastic reception from both ...

A TikTok video from a frequent Southwest flyer is going viral after he claimed airline staff pressured him to buy a second ...

Add Yahoo as a preferred source to see more of our stories on Google. Open seating, Southwest Airlines' long-standing policy that allowed passengers to choose their own seats on a first-come, ...

Like any new process, we’ll continue looking for ways we can improve to make it even more positive for our Customers.” ...

Southwest passengers still aren't happy with all the changes the airline has been making.

Air Premia is expanding economy class seat pitch to 33 inches across its fleet while reducing total seat numbers. The hybrid ...