Uber is taking action against customers providing bad ratings to drivers to get a refund. The San Francisco-based company is instituting a new system to identify customers listing false claims. There ...

(NEXSTAR) – Uber is one of the few services that allows employees to rate customers. For the first time ever, the rideshare app is letting you see a breakdown of how drivers have rated you. When you ...

Branded is a weekly column devoted to the intersection of marketing, business, design, and culture. That core point—that a lousy brand rep eventually catches up with, and can doom, a business—has ...