The phone was ringing off the hook inside the Charlotte-Mecklenburg 311 Center last weekend and the operators handled it with ease. The city of Charlotte says 311 operators are preparing for another ...

After answering more than 1,500 calls the weekend before, the 311 team once again stepped up to support the community during icy and snowy conditions, keeping wait times low and service strong.

Charlotte-Mecklenburg Schools buildings will be closed to students, faculty and staff again on Wednesday. Students are expected to hold another asynchronous, remote learning day. Main roads were ...