Office phones have come a long way in a relatively short time. With the introduction of Internet Protocol phones, new features make those devices more akin to computers than simple phone systems.

So I've inherited a client that has a pretty slick Cisco IP phone setup. They are using Unity for voicemail and Unified Communications Manager for phone stuffs. The problem is my background is all ...

John Breeden II is an award-winning reviewer with more than 20 years of experience covering technology. Follow him on Twitter @TheLabGuys. Office phones have come a long way in a relatively short time ...