CNN and NBCUniversal’s Fandango are among the first in the media and entertainment biz to tap into Facebook Messenger “bots,” which let users get automated info from artificial-intelligence agents.

Facebook has bold ambitions for its Messenger platform, following the announcement of new features, services and the launch of bots—chat-based interfaces designed to simulate human conversation and to ...

Facebook today announced that its bot platform has been used to create 300,000 bots. That's up from a 100,000 bots milestone reached at the annual developer conference last year. Roughly 200,000 ...

It’s been a year since Facebook announced the launch of chatbots on Messenger, and although bots have not yet been perfected, they’ve had a huge impact in the way modern consumers interact with brands ...

Fox News has launched a Facebook Messenger bot, and it takes advantage of a change in Facebook Messenger policy made earlier this week. Facebook Messenger product manager Seth Rosenberg announced ...