Medical receptionists work at the front desk of medical offices answering phones, greeting patients, and handling written and electronic communications. Medical office receptionists differ from ...

Front desk employees can be essential to the success of a business. These employees are the first that a customer encounters upon entry into your business, so it is essential that your employees ...

While many hotels have focused attention in recent years on helping reservations agents increase their sales effectiveness, many are still overlooking the numerous other sales opportunities that front ...

Add Yahoo as a preferred source to see more of our stories on Google. HOLYOKE — Holyoke Community College is running a free, five-week hotel training program starting Wednesday for people interested ...

As hotel managers look to reduce the costs of customer acquisition by focusing on direct bookings, one often overlooked resource is the front desk team working in your lobby right now. The frontline ...

The front desk is a common part of many work environments, whether hotels, beauty salons, dental offices or educational housing facilities. If you work as a front desk clerk, you're in charge of ...

HOLYOKE — Holyoke Community College is running a free, five-week hotel training program starting March 19 for anyone interested in jump-starting a career in the hospitality industry. The hands-on, ...