The tools the IRS has implemented in the effort to go paperless are falling short of taxpayers' needs, especially in ...

The agency incorrectly labeled some taxpayers as hostages when providing tax relief, or failed to remove a special indicator ...

If your tax return hits a snag this year, getting help from the IRS could take longer — and more complex refunds could be ...

In her new report to Congress, National Taxpayer Advocate Erin Collins outlined the 10 biggest challenges taxpayers now face when dealing with the tax agency.

Add Yahoo as a preferred source to see more of our stories on Google. The Internal Revenue Service ordered most of its approximately 20,000 customer service employees back to the office this week, ...

The IRS had made huge progress in trying to be transparent about the refund process. But, with every step forward, there are two steps back. The IRS used to publish an IRS refund calendar, but they ...

New tax laws, benefit questions and IRS challenges could delay your refund. How to file fast, track your money ...

The Internal Revenue Service isn't doing enough to help victims of identity theft receive their tax refunds, according to a report Wednesday from National Taxpayer Advocate Erin Collins, and its ...

Tax season reveals how leaders made financial decisions all year. Learn why tax outcomes reflect leadership, not surprises, ...