As OhioHealth came out of the coronavirus pandemic, its quality and safety team decided there was a need to do an entire reset across the health system. OhioHealth has made becoming a high-reliability ...

At the Becker’s Hospital Review Annual Meeting in Chicago May 9, M. Michael Shabot, MD, CMO, and Chuck Stokes, system COO of Houston-based Memorial Hermann Health System, described the health system’s ...

Rockville Centre, N.Y.-based Catholic Health has spent the last 10 years building what is now an award-winning culture of safety. On Feb. 5, Press Ganey recognized the system with its HRO Foundation ...

Establishing high reliability at a hospital requires leadership discipline and cultural commitment, according to the new CMO of Providence Saint Joseph Medical Center in Burbank, California.

The Joint Commission has announced the addition of a new section to its website dedicated to “High Reliability – Consistent Excellence.” The Joint Commission defines high reliability as consistent ...

January always exposes the gap between aspiration and reality. Individuals want better routines. Companies want more structure. Leadership teams want clearer habits and tighter execution. This year, ...