The idea that "the customer is always right" wasn’t always a given. But Marshall Field embedded that into his business model in order to gain customer loyalty. Chicago Stories is available to stream ...

For generations of Chicagoans, Marshall Field’s was synonymous with the city itself. It was a place to meet, socialize, or find something meaningful. It was a place where families went to eat in the ...

Matt Sarosy, store manager at Macy’s on State Street, joins WGN Radio’s Dave Plier to talk about the renaming of their iconic restaurant to the Marshall Field’s Walnut Room, the shopping, the windows, ...

The designation and an accompanying property tax break will assist a plan to bring a Barnes & Noble to the historic location.