Microsoft on Tuesday said it will introduce new artificial intelligence tools for customer service call centers. Microsoft, which has backed ChatGPT creator OpenAI, is taking AI technology into a ...
NEW YORK & NOIDA, India--(BUSINESS WIRE)--HCLTech, a leading global technology company, today announced the expansion of its strategic partnership with Microsoft to transform customer service ...
Microsoft is rounding out its Dynamics CRM (customer relationship management) product by acquiring Parature, maker of cloud-based software companies can use to create self-service portals for ...
Microsoft releases new Dynamics 365 Contact Center routing controls, giving admins more precise control over consults and ...
Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and ...
If payments are being charged from your lost Microsoft account you no longer have access to, use the suggestions provided in ...
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