New remote sign-in capability lets authorized IT staff troubleshoot and manage Windows devices without requiring the end user to be present.

Microsoft Intune now supports unattended remote troubleshooting, letting helpdesk staff access eligible Windows PCs without ...

I support someone who uses a Windows 10 PC. I'm royally tired of Teamviewer constantly kicking me off the connection when I'm trying to fix his PC. Without warning. What is a good, free tool to do ...

Microsoft’s Remote Desktop Protocol (RDP) is the foundation on which various built-in Windows remote access tools rest. This secure network communications protocol supports both the old-school Remote ...

Yesterday, Microsoft announced in a blog post that Windows App has finally been released to the general public and is available for Windows, macOS, iOS, iPadOS, and web browsers. In a nutshell, ...

Secure remote access is essential for protecting enterprise workloads, and organizations can't achieve it without strong controls over who can reach critical Windows systems. It's crucial for IT to be ...

David Nield is a technology journalist from Manchester in the U.K. who has been writing about gadgets and apps for more than 20 years. He has a bachelor's degree in English Literature from Durham ...

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Endpoint security was already a big deal with any type of secure remote access, but awareness of it has been heightened by Microsoft’s announcement of its Network Access Protection (NAP) plan. Briefly ...

Do you need easy, secure remote access to your home or small business network? Before you pay big bucks for a VPN or ...

One of the first things Microsoft says it will do with its recently announced Network Access Protection, or NAP, is to protect remote access VPNs. It is good to protect the remote end of VPN ...

in which case, if you're attached enough to them to offer on-demand remote support, perhaps you could pass newer e-waste to them? Perhaps i'm stating the obvious to you but it does seem weird to me ...