In her new report to Congress, National Taxpayer Advocate Erin Collins outlined the 10 biggest challenges taxpayers now face when dealing with the tax agency.

The tools the IRS has implemented in the effort to go paperless are falling short of taxpayers' needs, especially in ...

The agency incorrectly labeled some taxpayers as hostages when providing tax relief, or failed to remove a special indicator ...

The IRS had made huge progress in trying to be transparent about the refund process. But, with every step forward, there are two steps back. The IRS used to publish an IRS refund calendar, but they ...

WASHINGTON -- The Department of Education has found another problem impacting some college financial aid forms that could further delay students' aid awards, leaving them in limbo as they decide where ...

It's tax filing time, and for many Americans, that means extra financial stress. Some may be unable to pay their tax bills or could find themselves adding onto already existing tax debt — putting them ...