Help desk vendors Remedy and Peregrine this week will separately introduce products designed to better align business processes with IT assets and service management, which users say helps to resolve ...

Remedy on Monday will upgrade its services management system with enhanced drill-down capabilities and links to third-party network management systems. The company’s Action Request (AR) System 6.0 is ...

BMC Software announced enhancements to BMC Remedy IT Service Management (ITSM) Suite and the BMC Atrium technology platform, two key components of its Business Service Management platform. Tighter ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

AI thrives on data but feeding it the right data is harder than it seems. As enterprises scale their AI initiatives, they face the challenge of managing diverse data pipelines, ensuring proximity to ...