Although consumer confidence and passenger volume are down, overall passenger satisfaction is up thanks to gains in economy ...

Just in time for the busy summer travel season, the J.D. Power 2025 North America Airline Satisfaction Study is out. Based on ...

The J.D. Power 2025 airline rankings show that JetBlue, Southwest and Delta are among travelers' favorites. But the survey ...

JetBlue, Delta Air Lines, and Southwest each ranked highest in overall customer satisfaction in the recently released J.D.

Southwest Airlines Co. (NYSE: LUV) is recognized by J.D. Power as the Best Airline for Economy Class Customer Satisfaction 1 ...

The results of a 2025 study from J.D. Power shows that airlines are seeing an overall improvement in customer satisfaction — ...

New rankings show that airline passenger satisfaction is up slightly, even with higher fees for everything from baggage to ...

This week, Southwest Airlines got some good news as the airline was announced by J.D. Power as the Best Airline for Economy ...

JetBlue and Delta have invested tens of millions of dollars training staff to be friendly and interactive, while Southwest ...

"Our Employees have always been ... of unrivaled Customer Service with top-ranking operational performance," said Andrew Watterson, Chief Operating Officer at Southwest Airlines.