Technology providers have marketed their solutions as panaceas for long standing industry inefficiencies. They promise improved workflows, reduced costs, and streamlined processes to revolutionize ...

Technology has delivered groundbreaking advances in recent decades—from life-saving medical treatments to the everyday convenience of carrying a powerful computer in a pocket. Yet despite the rapid ...

AI is delivering less ROI than expected, but not due to capability, but because organizations haven’t redesigned workflows, ...

This video outlines 100 technology problems that affect daily users across devices, platforms, and services. The footage highlights recurring issues that remain unresolved despite rapid innovation.

J.D. Power has unveiled its 2016 Dependability Study, and while some of the findings seem unsurprising, the study's brand rankings hint at interesting changes. Power's Vehicle Dependability Study is ...

In recent years, the artificial intelligence (AI) landscape has shifted from quiet curiosity to relentless noise. Conference taglines, vendor solicitations, and slide decks all seem to begin with the ...

Trying to deflect the blame for the growing problem of housing affordability, politicians across the country are channeling their inner Captain Louis Renault and “rounding up the usual suspects”. In ...

Customers go to quick-service restaurants for a fast, consistent experience. That’s what they expect, and that’s why these businesses invest millions in restaurant technology to deliver on that ...

We meet a solutions architect who tells us that his defining characteristic is curiosity, and that for him success is in solving problems with technology, for people. In a recent episode of the First ...

We meet Stephen Kaufman, who has spent 25 years architecting solutions on behalf of Microsoft. Stephen tells us that his defining characteristic is curiosity, and how his first memory was of taking ...