A federal watchdog found potential safety risks for responders who answer abusive calls or hold two text chats at once with ...

Responders at the 24-hour veterans crisis line encounter abusive callers, incessant contacts from “disruptive” callers and ...

The Veterans Crisis Line has responded to 787,000 contacts so far this fiscal year. That includes over 125,000 chats and ...

In response to the GAO findings, the VA promised to assess the outcomes of calls to the complex unit compared to the main ...