For much of the past decade, restaurant technology strategy has followed a familiar trajectory: digitize everything possible.

Developed in partnership with workflow-automation leader n8n and piloted by KFC, the AI Agent Library enables restaurants to integrate intelligent agents directly into their workflows to automate ...

The tools support automated decision-making, adjust prep times and manage marketing activity across multiple channels.

Deliverect, the global food-tech SaaS company transforming restaurant and retail operations, today announced the launch of ...

The quick-service restaurant industry is no stranger to change. Built on the concept of speed in delivery, quick-serves are in a constant phase of improving their process through automation. However, ...

Forbes contributors publish independent expert analyses and insights. I cover quick-service, fast casual, casual and pizza restaurants. This article is more than 7 years old. First it was digital.

Innovation in restaurant operations happens every day. New billboards advertise crispier chicken tenders, toastier buns and bubblier soda flavors worldwide, enticing customers to come in and try ...

Empowering employees with the tools they need to be more efficient with less time and support should be a critical priority for leaders in the restaurant industry. The Fast Company Executive Board is ...

Most restaurants (76%) are currently using automation in three or more areas of operation and agree that certain roles are more automatable than others. Front-of-house (FOH) restaurant roles may be on ...

In most industries, automation within the workplace is hidden from consumer view. The average person rarely sees the machine on an assembly line that pieces together their car, or the robots that ...

Carl Orsbourn and Meredith Sandland, contributors to Nation’s Restaurant News’ Speakerbox byline series and authors of the books “Delivering the Digital Restaurant” and “The Path to Digital Maturity,” ...

Forbes contributors publish independent expert analyses and insights. Kate Dingwall is a Toronto-based sommelier and drinks writer. Canadian entrepreneur Mohamad Fakih came up with the concept for Box ...