Outreach, providers of a revenue workflow platform, has achieved ISO/IEC 42001:2023 certification, developed by the International Organization for Standardization (ISO) and the International ...

Ongoing economic volatility is tempering 2026 budget optimism, with tariffs, trade wars, cyber threats, and economic uncertainty resetting CRM budget expectations, signaling a shift toward more ...

The QR code solutions market continues to grow rapidly, driven by its versatility across applications such as payments, marketing, logistics, and information sharing, the firm said, noting that QR ...

Kore.ai's AI for Work, AI for Process, and AI for Service is now available in the AWS Marketplace AI Agents and Tools category.

Treasure Data, a customer data platform provider, has made its AI Agents available in the new AI Agents and Tools category of AWS Marketplace. Treasure Data's AI Agent Foundry, built on Amazon Bedrock ...

Sinch implements the emerging MCP standard that enables AI agents to dynamically discover and use messaging, voice, email, and verification capabilities.

A federal appeals court has blocked a click-to-cancel rule that would have required businesses to make it easy for consumers to cancel unwanted subscriptions and memberships, just days before it was ...

H2O.ai, an agentic artificial intelligence company, has made its H2O AI Cloud available in the new AI Agents and Tools category of AWS Marketplace. Customers can now use AWS Marketplace to discover, ...

AppsFlyer, a marketing measurement, attribution, and data analytics company, has launched AppsFlyer MCP (Model Context Protocol), an orchestration tool to help marketing teams access data and manage ...

Shop-Ware, providers of a cloud-based shop management platform for independent auto repair shops, has launched a CRM system to empower shops to drive repeat business with service reminders and ...

New research from Gartner reveals strategies for organizations to maximize ROI from customer service technology` ...

Zoho's Head of CX strategy discusses why the company is launching its own proprietary Large Language Model (LLM), introduced Agent Studio, a new low-code/no-code tool that allows customers to build ...