The moves are the latest sign of the abrupt shift at the agency since acting CFPB director Russell Vought took over this month
Capital One customers hoping for restitution following allegations of interest payment discrepancies may be disappointed. Last month, the Consumer Financial Protection Bureau (CFPB) accused Capital One of misleading customers about interest rates on its “360 Savings Account.
The move came as Jonathan McKernan, nominated to head the CFPB, testified before the Senate during his confirmation hearing.
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