In healthcare, where the cost of care is rising, organizations can’t afford to drive patients away due to inefficient systems ...

New generative AI agents target different parts of the health system and patient journey — one for inpatient nursing and the ...

The FCC has already put a ban on foreign-made internet routers, and now it wants to change the way internet and phone ...

A federal judge checks in on orders for better attorney/client access and clear information at Alligator Alcatraz immigration detention center.

Some states already don't have enough staff to quickly process Medicaid applications and answer enrollees' phone calls.

The U.S. voting system is outdated. Mobile voting could increase turnout, depolarize politics, and engage young voters.

AI is helping 911 dispatchers speed up emergency responses, handle non-emergency calls, and translate languages.

Athletics pitcher Aaron Civale disputes a ball four call as the umpire urges an ABS challenge in a viral moment vs. the ...

For many people, calling 911 is something they hope they never have to do.

Katie Crouch says calling her state's Medicaid agency to get information about her benefits can feel like a series of dead ...

The local Department of Human Services is cutting backlogs and speeding services thanks to customer relationship management ...