Samsung has opened a new call center in Mauldin, South Carolina, employing 150 people and providing faster customer service, ...
At a startup office in this Indian city, developers are fine-tuning artificial-intelligence chatbots that talk and message ...
Cheap labour and English proficiency helped make India the world’s back office, sometimes at the expense of workers elsewhere ...
The Business & Financial Times on MSN

Talk to me: What our customer service still gets wrong

By Senya Afi GHAMLI A few months ago, a ‘concerned citizen’ clashed with some health workers. While I strongly condemn ...
LimeChat competes with other AI companies like Haptik, which was acquired by Reliance Industries in 2019. Haptik’s AI agents ...
The feud between Blord and critic VDM intensifies as Blord reveals VDM listed his sister’s number as customer service for a ...
We left feeling a little unsettled, like Big Brother is watching how we spend our dollars. Or perhaps we should have replied, "Really, it's none of your business." I should mention that this is a ...
Halifax Courier on MSN

New intern joins Doors 2 Floors team

Doors 2 Floors Welcomes New Intern Doors 2 Floors is proud to welcome its newest intern, reinforcing the company’s ongoing ...
Holding Amazon Retail India Pvt Ltd (Amazon India) and Appario Retail Pvt Ltd (OPs) liable for deficiency in service and ...
Healthcare Services Group, Inc. (NASDAQ: HCSG) Q3 2025 Earnings Call Transcript October 22, 2025 Healthcare Services Group, ...
If you're looking for a new role as we reach the latter part of the year there are plenty of options out there ...