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In the letter, the four congressmen note that many customers haven't received mail in more than seven days and Postal Service employees aren't available to hear their complaints.

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Social media users have hailed the thoughtful gesture, and one TikTok user said it's "so beautiful to see genuine kindness," especially between strangers.

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Matt Walker is a contributing writer and editor for CardRates.com. A published author, Matt has more than 15 years of experience and more than 200 finance articles to his name. Matt’s straightforward ...

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