CX programs need to leverage more advanced quantitative analytics to drive action, increase financial impact, and prepare for ...

The rise of artificial intelligence(AI) is fundamentally changing the world of data analytics and data engineering.

Today, analytics has taken the very renaissance of modern booking platforms into service delivery revolution. The ...

If you are looking to change careers, this course will give you a thorough grounding in big data analysis to empower you to make that move. This course is 100% online, allowing you to study with The ...

The low-cost carrier is using the Snowflake data platform to optimise the number of meals to carry onboard and generate flight schedules, among other data analytics initiatives to improve its operatio ...

Don't give up on the phone as a channel until you see how call analytics platforms can transform your marketing. The post 10 features and capabilities you need in a call analytics platform appeared ...

Gartner has identified the top data and analytics (D&A) trends for 2025 that are driving the emergence of a wide range of challenges, including organizational and human issues. “D&A is going from the ...

Laeeq Khan has written a new book published by Oxford University Press called "The Data Analytics Advantage: Strategies and ...

Broadcom’s CIO explains how his organization has consolidated the data analytics needs of 26 different business units, including VMware onto a single platform and what other organizations can learn ...

Data is driving the future of business ... together disparate courses originally intended for other departments. At Brandeis Online, all courses in our Business Analytics program are specifically ...