DETROIT – A woman who’s accused of helping to take over the lives of workers at a Michigan call center ran from our cameras when we tried to ask her about the allegations at court. Michelle Brannon ...

Walmart is investing $300 million to build a new fulfillment center in Kings Mountain, Gov. Josh Stein announced. Who Trump Officials Deem Essential in Shutdown Raises Eyebrows AI-generated actor ...

A new Walmart fulfillment center will open in Kings Mountain in 2027, a $300 million investment that will create more than 300 new jobs. The state announced Tuesday, Sept. 30, that the 1.2 ...

Amazon is planning to establish a 1 million-square-foot fulfillment center and add hundreds of jobs in Greenfield, the online retail giant announced Tuesday. The company, which declined to specify its ...

Amazon announced Tuesday that the company is looking to establish a new fulfillment center in Hancock County. A press release from the company said Amazon would occupy a 1-million-square-foot facility ...

The opening of Loveland's Amazon robotics fulfillment center has been delayed from 2025 to late 2026. This 3.5-million-square-foot facility will operate 24/7, using robots to assemble orders and ...

The Spokane City Council voted 6-0 to establish the Spokane United 911 Network. SPOKANE, Wash. – The Spokane City Council is considering an ordinance that proposes the establishment of a new 911 call ...

SNAP call center has been offline since a July 28 cyberattack involving automated bots DHS says it’s unclear if any personal data or benefits were stolen Cardholders are urged to lock cards between ...

Even with expanded digital tools, healthcare call centers are still the main and often most strained access point for patients. Whether confirming or rescheduling an appointment, patients continue to ...

A cyberattack on July 28 targeted Georgia’s EBT call center system, disrupting services and attempting to access user accounts. The Georgia Department of Human Services and vendor Conduent have ...

Have you ever found yourself repeating the words "speak to a human please" while on the phone with customer service? If so, you're among the roughly 70% of Americans who find interacting with ...