Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to deliver what executives described as a “conversation-first, agent-first” ...

One of the biggest reveals to come out of Salesforce’s annual Dreamforce conference is its Agentforce IT Service product, ...

A heavyweight battle is brewing in the enterprise software market pitting Salesforce versus ServiceNow. Salesforce stock has ...

IT automation engineers help develop, test, and implement technologies aimed at automating business, IT, and development processes — a growing business imperative. Automation has made its way into the ...

Salesforce is launching Agentforce IT Service, an innovative ITSM solution. Learn how it can transform your business.

ServiceNow, Inc. (NYSE:NOW) is one of the 10 Best American AI Stocks to Buy According to Analysts. On October 14, UBS reduced ...

Riverbed's approach to Agentic AI ensures governed autonomy, multi-agent collaboration, and human oversight, delivering measurable impact while maintaining trust and control. Companies gain a scalable ...

Serval is using agentic AI models to automate IT service management, but the company has a unique approach that takes ...

From the exec to the customers, there is growing awareness of making sure the human is in the loop, as agentic is debated and implemented ...

KOTA KINABALU: The Transport Ministry today held a pre-launch of the BAS.MY service to provide a more dynamic, efficient, and effective bus service to residents around this city by February next year.

In 2025, product teams are releasing faster than ever, but documentation for non-English markets often lags behind. When teams rely on literal online translation, readers encounter confusing phrasing, ...