Uber and Lyft drivers say inconsistent tipping makes a difficult earnings environment even harder. One driver shares his ...

Mumbrella360’s session schedule is growing with presentations on Uber’s brand fame journey; Miele’s secrets to leveraging ...

A bill being considered by Washington lawmakers limits the amount that ride-hail companies charge passengers to 120% of the driver's cut.

It doesn’t cost extra to book a Waymo in Uber’s app, and of course, no tip is required, though passengers can rate their experience. If a safety issue occurs, drivers have access to 24/7 human ...

At the end of January, drivers received a message from Uber with the subject line, “Negative impacts of new Colorado law." “Riders will no longer be able to tip during trips, which will mean ...

Uber, the ride-hailing conglomerate that said it would never, ever add tipping, finally said it would let riders start tipping their drivers via the app in three cities on Tuesday. Uber is set to ...

Customers can then rate their experience in the app like with a traditional Uber ride, but will forgo the option to tip. Curious Uber customers can boost their chances of getting matched with a ...

Customers can rate their experience in-app, just like any typical Uber ride. However, riders will not be prompted to tip if matched with a Waymo autonomous vehicle. Along with Uber's Waymo option ...