Leadership is not just for leaders anymore. Top companies are beginning to understand that sustaining peak performance requires a firm-wide commitment to developing leaders that is tightly aligned to ...

Supply chain management (SCM) should enable companies to develop and execute strategies that efficiently integrate the management of all the players in a supply chain — suppliers, manufacturers, ...

A few years ago, leaders at the Gates Foundation reached out to see if I could help them improve their culture. They already had a strong culture of performance: They hired world-class scientists and ...

Advances in generative AI are provoking a flood of opinions about the technology’s effect on our working lives. When AI is said to improve everything from productivity to brand loyalty, it is tempting ...

During the 1990s, no company was more identified with best practice in managing change than General Electric, and few outsiders were more identified with GE’s success than Noel M. Tichy. Between 1985 ...

However, lean’s many benefits extend well beyond the assembly line. And, as a new book argues, its qualitative approach to enterprise improvement has never been more relevant. What a Unicorn Knows, by ...

Everybody knows that big corporations, by nature, maneuver like battleships. Held back by their own inertia and current business strategies, they cannot turn quickly when the competitive environment ...

Since the mid-1990s, the source of competitive advantage has been shifting. Leading companies used to be diverse conglomerates that based their competitive strategy on assets, positions, and economies ...

I had the feeling,” said Pierre Wack, “of hunting in a pack of wolves, being the eyes of the pack, and sending signals back to the rest. Now if you see something serious, and the pack doesn’t notice ...

Working closely with the human capital director, he set about developing a “market shaper” culture—an organization perceived as driving the evolution of the sector—to stimulate more innovation and ...

Since its founding in 1957, GreenShield has been a nonprofit, focused on responding to the evolving healthcare and insurance needs of Canadians, while pursuing its social mission of Better Health for ...

Note: This is part two in a three-part series addressing how leaders at every level can become better equipped to navigate the new world of work. Read part one on bridging the digital–human divide.