Responders at the 24-hour veterans crisis line encounter abusive callers, incessant contacts from “disruptive” callers and pressure from their own managers to answer multiple texts from suicidal ...

A federal watchdog found potential safety risks for responders who answer abusive calls or hold two text chats at once with ...

In response to the GAO findings, the VA promised to assess the outcomes of calls to the complex unit compared to the main ...

A VA spokesperson says “only VA employees whose departure will not negatively impact VA health care or benefits will be ...

The Veterans Crisis Line has responded to 787,000 contacts so far this fiscal year. That includes over 125,000 chats and ...

Ending the federal LGBTQ+ suicide prevention line is a public health failure, write two leaders in prevention and crisis ...

Alex Fitzpatrick/Axios Pennsylvania ranks 31st in the nation for 988 calls, texts and chats per capita, a new analysis finds. Why it matters: Public awareness of the 988 national suicide prevention ...