Samsung has opened a new call center in Mauldin, South Carolina, employing 150 people and providing faster customer service, ...

BENGALURU (Reuters) -At a startup office in this Indian city, developers are fine-tuning artificial-intelligence chatbots ...

Cheap labour and English proficiency helped make India the world’s back office, sometimes at the expense of workers elsewhere ...

By Senya Afi GHAMLI A few months ago, a ‘concerned citizen’ clashed with some health workers. While I strongly condemn ...

LimeChat competes with other AI companies like Haptik, which was acquired by Reliance Industries in 2019. Haptik’s AI agents ...

The feud between Blord and critic VDM intensifies as Blord reveals VDM listed his sister’s number as customer service for a ...

Holding Amazon Retail India Pvt Ltd (Amazon India) and Appario Retail Pvt Ltd (OPs) liable for deficiency in service and ...

We left feeling a little unsettled, like Big Brother is watching how we spend our dollars. Or perhaps we should have replied, "Really, it's none of your business." I should mention that this is a ...

If you're looking for a new role as we reach the latter part of the year there are plenty of options out there ...

Founded by Duke Health innovator Dr. Mark Sendak, the company offers a marketplace of validated AI tools and will work with ...

In a scathing new report released Tuesday, the auditor general found Canada Revenue Agency contact centres are repeatedly ...