Salesforce AgentForce IT service challenges existing ITSM players with 80% proactive resolution, 60-day migrations, and ...

Salesforce launched Headless 360 at TDX, opening its CRM platform to AI agents through APIs, MCP tools and CLI commands in a ...

According to the company, this opens a whole new horizon. It also means developers can bring their favorite coding agents ...

At its TDX 2026 developer conference, Salesforce paints a picture of software as a service evolving in an agentic direction, ...

"It's like old times," Savannah Guthrie tells Hoda Kotb, who has returns to the news desk after a temporary hiatus.

Multilingual services enhance communication with citizens connected to foreign countries TOKYO, April 13, 2026 /PRNewswire/ -- On March 30, 2026, transcosmos and transcosmos online communications ...

FEATURE Salesforce CEO and chief “SaaSquatch” Mark Benioff boasted about the wins his company's ITSM product had last quarter ...

IT help desk software enables your support team to track and resolve whatever issues your company's employees encounter.

Salesforce, the cloud software giant, has been remaking its business around AI, and at a small gathering in San Francisco on Tuesday, CEO Marc Benioff and his team unveiled the latest results of those ...

Salesforce has warned users of an uptick in threat actor activity targeting Experience Cloud customers’ who have accidentally enabling overly permissive guest user configurations. Salesforce stressed ...

In this face-off between two customer service-focused help desk giants, I compare Freshdesk Omni and Zendesk for Customer Service based on their AI features, integrations, price, and more. I'm a ...