Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to deliver what executives described as a “conversation-first, agent-first” ...

One of the biggest reveals to come out of Salesforce’s annual Dreamforce conference is its Agentforce IT Service product, ...

Salesforce is launching Agentforce IT Service, an innovative ITSM solution. Learn how it can transform your business.

ServiceNow, Inc. (NYSE:NOW) is one of the 10 Best American AI Stocks to Buy According to Analysts. On October 14, UBS reduced ...

Riverbed's approach to Agentic AI ensures governed autonomy, multi-agent collaboration, and human oversight, delivering measurable impact while maintaining trust and control. Companies gain a scalable ...

Serval is using agentic AI models to automate IT service management, but the company has a unique approach that takes ...

KOTA KINABALU: The Transport Ministry today held a pre-launch of the BAS.MY service to provide a more dynamic, efficient, and effective bus service to residents around this city by February next year.

Looking for an alarm system to make you feel more secure? We've tested all the best professional and DIY home security systems to help you decide which is right to protect your family and property.

A fire at the National Information Resources Service’s data center in Daejeon late Friday temporarily shut down 647 government IT systems, according to the Ministry of Interior and Safety. During an ...

Health Secretary Robert F. Kennedy Jr. is transferring dozens of public health corps officers from their posts around the country to work multi-month stints at Indian Health Service centers with ...

Major airlines and airports, as well as both domestic and international travellers, could face added costs if pre-clearance services are lost in Canada, says an aviation expert. Pete Hoekstra, the U.S ...