For decades, Southwest Airlines was known and praised as a consumer-friendly option for travelers with transparent pricing, a ...

Southwest Airlines' positives include top line growth initiatives like new routes, new fees, and ambitions in the European ...

After Southwest made big changes to its baggage and seating policies, the CEO floated a few more ideas. What's on the table ...

Many of the changes followed mounting pressure from activist investor Elliott Investment Management, which took a $2 billion ...

After Southwest made big changes to its baggage and seating policies, the CEO floated a few more ideas. What's on the table for 2025 and beyond.

The results of a 2025 study from J.D. Power shows that airlines are seeing an overall improvement in customer satisfaction — but some carriers fared better than others with passengers.