This marks Ubers second restructuring exercise in less than two months. In June, the San Francisco-headquartered company ...

Uber riders have long complained about unresponsive and ineffective customer service. How will firing human staff and replacing them with AI improve that?

An Uber spokesperson tells Bloomberg that the move comes as the company works “to simplify operations, strengthen in-person collaboration, and continue to embrace AI.” Uber is also asking remote ...

Uber has cut 10% of its customer service workforce, marking the first time the company has directly linked layoffs to ...

The latest cuts will impact teams working under Amazon's AGI organisation, which is responsible for building next-generation ...

Uber is laying off 10% of its community operations team, citing AI. Remote workers must relocate to an office, impacting customer service roles.

Uber axed 23 percent of its People and Places division - human resources, facilities, and recruitment - in June, a month ...

Uber cuts 10% of customer service jobs to simplify operations and boost AI integration, joining tech giants like Amazon and ...

Uber cut 10% of its customer-service staff and blamed AI for the first time. It is the company's second round of job cuts in under two months.

Uber has laid off 10 percent of its customer service team, and according to Bloomberg, the company cited AI as the reason for ...

Uber Technologies has laid off 10% of employees in its customer service operations as part of a broader effort to simplify its organisational structure and expand the use of artificial intelligence ...

Uber Technologies has laid off around 10 per cent of employees in its customer service division as part of a broader ...