Through its innovative radio campaign, the bank is helping 150 small businesses get on air, grow their visibility and reach thousands of potential new customers ...

This is where KPO stands apart. From process to judgment BPO is built on repeatability. Contact centers, finance operations, ...

So, when talking about knowledge-driven AI for customer experience, it's the idea that AI isn't accessing the full scope but ...

The black-tie event took place on the first evening of the 2-day Sentech Africa Tech Week conference hosted by comedian Alan Committie, where guests were treated to dinner and a show. We ...